- A 50% non-refundable deposit is required when booking, with balance on arrival. Payment via Paypal or cheque or cash in person.
- We advise that you take out holiday cancellation insurance.
- We do not offer refunds for early departure or non-arrival.
- We do not accept group holidays, hen or stag party groups as this is a quiet family/couples site.
- No vehicular movement between 10pm and 8am.
- Arrivals between 1pm and 5pm only - late arrivals by arrangement only.
- Strictly no campfires or fire pits
- Pitches and Electric Hook-ups are allocated at time of booking.
- We cannot guarantee specific pitches during busy periods.
We reserve the right to terminate any holiday where Caravan Club or Bosverbas guidelines are breached.
DOGS - are welcome again!
Whilst on site please keep dogs on a lead and please clean up after your dog immediately, this is for everyone's safety.
Dogs must not be left unattended in Caravans/Cars or Tents, If you need or want to go out and it is impractical to take your dog (hot weather/venue) we may be able to offer "Day Care". Please ask.
CHILDREN - are welcome again too!
We would ask that no ball games are played in the camping/caravan fields.
ARRIVALS - Not before 1pm and not after 5pm unless agreed. If you are going to be late please telephone. There is a layby on the A394 if you need to wait.
SHOWERS AND TOILET FACILITIES
Please leave showers and toilets as you would like to find them. If there are any issues when you visit the showers/toilets please report them to Angela or ring her mobile (07787390269) if she is off-site.
Please note that we do not have baby changing facilities or nappy disposal. Our drainage WILL NOT ACCEPT the flushing of nappies or liners.
All cold water in the taps found in the public area is suitable for drinking, there are 3 taps out in the site and these are signposted and will be pointed out on arrival.
CHEMICAL TOILET WASTE DISPOSAL
We are not on mains drainage so please flush through with the hose provided, and clean up any spillages, again with the hose.
RECYCLING AND RUBBISH
We collect Paper, Glass, Plastic Bottles and Cardboard. PLease separate these from your general rubbish and place in the bins provided. We try to save energy wherever possible so please turn off lights, taps and use the free showers in moderation.
Between the hours of 10pm and 8am we would ask you not to disturb others, especially when in a tent as voices and music travels more in the quiet of the evening. We appreciate your co-operation. Please note that we would ask you not to move cars during this time, if you do have a late night arrangement please park in the car park to minimise disturbance to others. Please do not play loud music that may disturb others, especially at night.
In exceptionally wet weather conditions where the grass has standing water we may ask you to not park by your caravan/tent/hut and park in the car park to minimise damage to grass.
Please use breathable ground sheets whenever possible
The Night Sky in West Cornwall is amazing so we have kept our outside lighting to a minimum. This is so you can appreciate the many stars and planets that are visible in fine weather. Please bring a torch as most of our lighting will be low voltage or solar.
We don't offer this but if you really need to check urgent or work email, please ask and we will happily get you connected.